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外貿(mào)郵件常用語清單 教你流程化梳理外貿(mào)工作( 四 )


We hope our efforts could help you win this tender,and hope to hear from you soon!
Sincerely,
Jack
客戶確認(rèn)訂單讓發(fā)形式發(fā)票(10)
Dear John,
Thanks for your order.
As requested,I am attaching the Proforma Invoice here in this mail,please take a view of it.
By the way,do you need us to book the shipment for you?If yes,please kindly let me know the name of your destination port,we will check the freight cost for you.
Looking forward to hearing from you soon!
Sincerely,
Jack
客戶說定金已付(11)
Dear John,
Thanks a lot for sending us the bank slip,we will check with our bank and let you know immediately once we receive it.
Have a nice day!
Sincerely,
Jack
詢問相關(guān)裝運(yùn)信息(12)
Dear John,
How are you today!
Deposit received,thanks.We are arranging the production now,and will keep you updated about the progress.
By the way,please let us know the below information for arranging the shipment later on.
1.Please let us know the name and contact information of both the Consignee and Notify party,these information will be shown on B/L.
2.We will send Commercial Invoice,Packing List and B/L to you,what other documents do you need us to provide?
3.Please let us know your receipt address for the shipping documents.
Looking forward to hearing from you soon.
Sincerely,
Jack
通知客戶支付余款(13)
Dear John,
Your order is expected to be ready for shipment around 20th Oct.
Please kindly check and make the balance payment with the below details:
Total$39,860.00
Paid$3,200
Balance$36,660.00
Looking forward to hearing from you soon.
Sincerely,
Jack
反饋訂艙情況(14)
訂艙后反饋訂艙情況,告知客戶預(yù)計(jì)裝柜日期和ETD(預(yù)計(jì)開船日期)
Dear John,
We have booked the shipment today,the goods will be loaded into container in our factory on 21th oct,the shipment date has been scheduled on 25th Oct.
I will send you the loading photos after the loading in factory,and will keep you updated about the shipment.
Sincerely,
Jack
裝柜當(dāng)天(15)
裝柜當(dāng)天發(fā)議付單付草本給客戶,并讓其確認(rèn)內(nèi)容
Dear John,
Enclosed please find the draft copy of the shipping documents,please check and let me know if they are ok.
Waiting for your information.
Sincerely,
Jack
開船當(dāng)天(16)
開船當(dāng)天告知客戶實(shí)際開船日期和預(yù)計(jì)到達(dá)日期(ETA),以及清關(guān)單據(jù)預(yù)計(jì)寄送日期 。
Dear John,
The shipment has been made on 28th October,and the ETA is 25th November.
We are working on the shipping documents now,and they are expected to be sent to you on 2nd November.
Sincerely,
Jack
網(wǎng)上跟蹤單據(jù)(17)
網(wǎng)上跟蹤單據(jù)是否簽收,并和客戶確認(rèn)
Dear John,
Today I have tracked the shipping documents on DHL website and found that they have been signed by“Donald Trump”.Have you receive it?
In case you have any questions,please let me know.
Sincerely,
Jack
詢問客戶是否提到貨(18)
Dear John,
Have you received the goods?
If you have any questions or problem with this shipment,please feel free to let us know.
Sincerely,
Jack
上述模板僅供參考,具體應(yīng)用在自己的工作可以根據(jù)自己的行業(yè)、公司、產(chǎn)品情況以及自身的經(jīng)驗(yàn)判斷進(jìn)行調(diào)整和完善,做出一套適用于自己的郵件模板,從而讓你在以后每一次與客戶進(jìn)行郵件溝通的時(shí)候都能夠高效省時(shí),最大程度上提升你的客戶開發(fā)跟進(jìn)工作的整體效率和效果 。
在這個(gè)前期制定過程中,需要花費(fèi)較多的時(shí)間和精力,因?yàn)槟阈枰粩嗟膬?yōu)化打磨 。但是一旦你制定完善后,你就可以固化流程,后期不僅可以提高你的工作質(zhì)量,還能規(guī)避犯錯(cuò)風(fēng)險(xiǎn) 。終極目的是幫助自己建立工作流程標(biāo)準(zhǔn)化作業(yè) 。

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