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T1白色4G版美國ATT網(wǎng)絡(luò)問題

云知道

剛買了白色的4G版T1手機 ， 讓朋友從國內(nèi)帶到美國 ， 發(fā)現(xiàn)只能連接ATT的2G網(wǎng)絡(luò) 。。。設(shè)置完APN也不行 。

最近兩天和客服聯(lián)系了幾次 ， 以下是ATT客服的原話：
"I will need to involve another department. We will have to update our information to match the band widths that the phone can handle. ...."

我又問了他是不是手機支持的band width沒法和ATT的match（i.e. 是不是個硬件問題） ， 他回復說：
"it is a programming issue. We do not recognize your phone and need to tell the network that the phone is ok to get 4G"

最后他說：I have completed the request, but it can take up to 2 weeks. I recommend rebooting the phone once a day to see if you can get 4G. If you do not have 4G in a few weeks, please call or chat back in and we can look into it further.

如有更新的消息我再告訴大家 。：）

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